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For blinds, shades and shutters businesses

More in-home consultations, fewer lost quotes.

Window treatment sales happen in the customer’s home, but they are won or lost in the follow-up. We automate lead replies, consultation booking, quote follow-up and order updates.

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Free 30-minute call · Fixed-scope quotes · Works with the tools you already use

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The real problem

Why window treatment quotes go cold.

Leads wait while you are in a home

Your consultant is measuring windows across town while new enquiries sit unanswered.

Consultations fall through

Appointments booked without confirmation or reminders lead to empty driveways.

Quotes are left to think about

Customers want to compare fabrics and prices. Without follow-up, most never call back.

Long custom lead times

Custom blinds and shutters take weeks. Customers call to ask for updates.

Install scheduling back and forth

When the order arrives, booking the install takes several calls.

No repeat business

Customers who did one room rarely hear from you when they are ready for the next.

Why it works

The consultation is where the sale starts.

Booking the in-home visit quickly, and following up after it, is most of the game.

Window treatment buyers usually contact more than one company and want to see samples in their own home. The business that replies first and makes booking a consultation easy tends to get the visit, and the visit is where most sales are won. Harvard Business Review research found that companies that contacted leads within the hour were about seven times more likely to reach a decision maker.

After the consultation, the challenge changes. Custom quotes often sit while the homeowner thinks about fabrics, colours and budget. Without a gentle, consistent follow-up, many of those quotes quietly expire. And because custom products take weeks to arrive, the period between order and install generates a steady stream of status calls.

Window treatment business automation handles the whole journey. New leads get an instant reply with online booking for an in-home consultation. Reminders cut no-shows. Quotes are followed up with helpful messages about options, samples and financing. When the order ships, the customer is updated and invited to book their install. And later, past customers hear from you about other rooms, motorisation upgrades and seasonal offers.

The numbers

What local buyers do.

7x

more likely to reach a decision maker when a lead is contacted within the hour.

Source: Harvard Business Review, 2011

55%+

of home service owners say customers expect a reply within an hour.

Source: Jobber Home Service Trends Report, Dec 2025

80%

of consumers are more likely to use businesses that respond to every review.

Source: BrightLocal Local Consumer Review Survey 2026

What we automate

Automation for window treatment companies.

Instant lead replies

Every enquiry gets a personal reply and a link to book an in-home consultation within a minute.

Consultation booking and reminders

Online booking with confirmations, reminders and a short list of what to prepare.

Quote follow-up

A helpful sequence about fabrics, motorisation and financing until the customer decides.

Order status updates

Automatic updates when the order is placed, shipped and ready to install.

Install booking

When product arrives, customers pick their install slot online.

Repeat and referral campaigns

Timely messages to past customers about additional rooms, upgrades and referrals.

How it works

From enquiry to installed shutters.

  1. EnquiryA homeowner asks about plantation shutters. They get a reply within a minute and book a consultation.
  2. ConsultationReminders go out the day before. Your consultant arrives to a prepared customer.
  3. Quote follow-upHelpful follow-ups over two weeks answer questions and mention financing and lead times.
  4. Order and installOrder updates go out automatically. When product arrives, the customer books their install.
  5. Review and repeatA review request follows the install. Months later, a message invites them to finish the next room.
Before and after

What changes for your team.

TaskWithout automationWith Veloq
First replyHours, while you are on siteUnder a minute
Consultation no-showsCommonConfirmations and reminders
Quote follow-upOccasionalEvery quote, every time
Order status callsFrequentAutomatic updates
Repeat businessLeft to chanceTimed campaigns to past customers
Integrations

Works with the tools you already use.

We connect to your field service software, calendar, phone system and CRM through APIs, webhooks, n8n or Zapier. Your team keeps its current tools. The automations run quietly behind them.

Google Calendar · Outlook · HubSpot · GoHighLevel · Salesforce · Zoho · QuickBooks · Xero · RFMS · QFloors · Floorzap · Measure Square · Jobber · ServiceTitan · Housecall Pro · Twilio · Facebook Lead Ads · Google Local Services Ads

From the blog

Guides for window treatment businesses.

FAQ

Questions, answered.

Instant lead replies with consultation booking. Getting into more homes faster has the biggest effect on revenue.

Yes. They choose from your available slots and receive confirmations and reminders automatically.

Yes. Messages are helpful and brief, focus on answering questions, and stop as soon as the customer replies.

Where your supplier or order system provides status information, we can turn it into automatic customer updates.

Yes. Past customers receive timely, relevant messages about other rooms, upgrades and referral offers.

We send a fixed-scope quote after a free call.

● Currently accepting new clients

See what you could automate first.

Book a free 30-minute call. We map your lead-to-job process and show you exactly where automation pays off, in plain English.

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